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Contact Us

There are a number of resources available to help you resolve your problem. Please feel free to investigate the following options:

MatrikonOPC Website:   An excellent resource for free downloads of diagnostic tools, such as OPC Explorer, OPC Sniffer, and OPC Simulation Server.

Knowledge Base:   Contains solutions to problems previously encountered. Updated regularly.

Online OPC Tutorials:   A variety of tools that will introduce you to OPC technology!

DCOM Documentation:
   Communication issues? Be sure to check your DCOM settings using these helpful documents!



Tunneller Configuration:   Communicating across different workgroups or domains? Try Tunneller!

Licensing Documentation:   A step-by-step guide to Matrikon licensing procedures.

Support Contact Information:
North America
Telephone +1-780-945-4011
8:00AM - 5:00PM MST (GMT-7 hours)
Monday to Friday

Australia & Asia
Telephone +61 2 4908 2198
9:00AM to 5:00PM Australian EST (GMT +10 hours)
Monday to Friday

Europe
Telephone +49 (0)221 969 77-34
9:00AM to 5:00PM CET (UTC +1 hours)
Monday to Friday

Emergency Contact Numbers (after hours/holidays):
+1-780-231-9480
+1-780-233-0196

Or fill out the form below completely. Doing so will help us give you the best possible support.


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Technical Details
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